Interesting you said PMS? here is the definition: http://en.wikipedia.org/wiki/PMS
On 8/7/06, Brian Vincent (C) <[EMAIL PROTECTED]> wrote:
Ideally you'd get billing to work by integrating directly with the property management software. Most of the big PMS systems, such as SMS, LMS, and FRS, have custom serial drivers written for them that interface with the PBX and related systems. The PMS software is responsible for activating long distance on the phones, adding/removing voicemail boxes, and collecting billing records. It may also do really complicated things like suiting. I don't think you're going to be able to get any of that. For that reason alone, are you sure Asterisk is the right solution? Maybe a little Mitel system would work with their software? Okay, now assuming you have a nice GUI to rebuild mailboxes, you'll have to decide if it's worth restricting/unrestricting phones for long distance. Keep in mind housekeeping staff may like to make international phone calls. It may be easier to just sell calling cards and open up the lines for free local calls (usually local calls incur a surcharge of $1 - $1.50.) Are there conference facilities involved? Do you need special pricing for provisioning lines there? I like the idea of using those Audiocodes boxes, but will fax services work with them? In theory I think they do, but we've had problems passing data over them. Can the Audiocodes boxes drive message waiting lamps? I can't remember, but you'll need that. Wake up calls? Asterisk supports it (Trixbox has a nice implementation), so be sure to test that. Is this a multiproperty hotel and will you need to support 911 to different buildings? ------------------- Brian Vincent Copper Mountain Telecom [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dovid Bender Sent: Monday, August 07, 2006 10:07 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Hotels... I have to bid on a hotel contract, but there are some things I don't know how to do -- but clearly Asterisk has been used by hotels before, so I figure someone on here must have some answers: 1) While the majority of the phones will be SIP, there will be a couple hundred analogs (due to wiring logistics); what should I terminate them into? 2) Phone activation at check-in/phone de-activation and billing at check-out. Are there GUI tools for this, or should I write my own back/front end? 3) Anything else that those familiar with hotels have bumped into that might not be obvious at the outset? Thanks! -Ken Ken, Long time no see on the list welcome back. 1) The best thing would be is to get a channel bank. Xorcom has one that I believe works over USB though never tried it so I cant comment on it. 2)I dont think there is any software out there for hotels per say but there has been talk about working some of the open source billing programs out there in to a custom app. The only reason why I would go for writing your own is A)You have more control. You can build it for your own custom needs for the ground up. B)People have asked about it before. While I dont know the market size I am sure that you can resell it once you are done. Dovid _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ______________________________________________________________________________________________________________ Confidentiality Warning: This message and any attachments are intended only for the use of the intended recipient(s), are confidential, and may be privileged. If you are not the intended recipient, you are hereby notified that any review, retransmission, conversion to hard copy, copying, circulation or other use of this message and any attachments is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail, and delete this message and any attachments from your system. Thank you. ______________________________________________________________________________________________________________ _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
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