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You get what you pay for in life....
----- Original Message -----
Sent: Thursday, August 10, 2006 12:11
PM
Subject: Re: [asterisk-users] Warning -
Voiplink.com doesn't deliver - stuckin a hole
I have always had excellent service from Atacomm. Not
always the absolute lowest price, but they pretty much ship when they say they
will.
On 8/10/06, Don Tasker
<[EMAIL PROTECTED]>
wrote:
Had
the same issue here as well, our company was in a
dire need for some
digium cards due to an internal
system failure. So we ordered some
replacements from
voiplink for overnight delivery, we loved the
pricing
they had on the website and even called to confirm
they had
stock and could ship that very same day as
well as confirm the
pricing.
After placing the order, our card was
charged
immediately, and we thought all was well.
After several
failed attempts to contact them and
products not arriving the next day
as promised, we
were finally able to make contact with a rep
at
voiplink a few days later and found that products
still had not YET
shipped and that they were unable to
fufil the order with pricing they
had listed on their
website and confirmed verbally over the
phone.
We immediately demanded the order canceled. Since
we
urgently needed the products, we decided to try
finding a more
reliable vendor.
They claimed to be able to ship out the products
that
night so as not to lose our order, but only if we paid
almost
DOUBLE the price we both agreed upon AND
accepted payment
for!!!
We can only conclude that this was a "bait and
switch"
tactic meant to take advantage of our situation.
Either
way, we wanted the order cancelled and chose to
go elsewhere. We
requested the amount refunded, but
even that took over a WEEK!!
We
ended up going with Atacomm off of a referral for
the products in hopes
they could fufil our needs on
time. Being weary, I called them first and
confirmed
they had them, which they told me they stocked in
their very
own warehouse. We ordered the products and
the very the next day had the
products in our hands
without any hassle.
Additionaly, they even
had tracking to me that very
day which ensured I was getting the
products.
Stay away from voiplink!
-Don
> From: Shaw
Terwilliger <
[EMAIL PROTECTED]>
> Date: August 10, 2006 8:28:51 AM
CDT
> To: Asterisk Users Mailing List - Non-Commercial
Discussion
<[email protected]
>
> Subject: Re: [asterisk-users] Warning - Voiplink.com
doesn't deliver - stuck in a
hole
> Reply-To: Asterisk Users Mailing List -
Non-Commercial
Discussion
<[email protected]>
>
>
Mr. Jones wrote:
>> I have had the same experience with a
Grandstream
order from them - 7
>> days and no product.
>>
>> They even told me it was shipping Monday,
but
couldn't produce a
>> tracking number on
Tuesday.
>
> I ordered a T1 card from them on July
17. No trace
of it. I've sent
> them four
e-mails, the last two asking them to
simply cancel the order
> and
give me a refund. The last e-mail
"half-bounced" (I got
bounces
> from some of the addresses the original recipient
address must have
> forwarded to). I never got a single
response from
them, and they still
> have my money, and I still
have no card (or even a
tracking number).
>
> I'll initiate a
charge-back via my credit card
company today--it's been
> almost a
month!
>
> Stay far away from voiplink.com.
>
> --
> Shaw
Terwilliger <
[EMAIL PROTECTED]>
> SourceGear LLC
>
>
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