I have asterisk set up for testing right now.  I want to roll it out in production to utilize it in several offices.  I have a few questions so this email might seem all over the place.

 

The topology is pretty simple.  There are a total of three offices.  The main office has the asterisk server and phone extensions.  Branch One and Two just have hard phones with phone extensions.

 

The first question is about multiple office locations.  I can treat these office locations as extensions as if they were in the same physical office.  But I’ll also have local numbers for those offices and when those local numbers are called I want them to go to that particular office.  What is the best way to handle the local phone number for the local offices, with one asterisk server?

 

My next question is about phones and the call waiting configuration in asterisk.  If I’m on the phone and someone else tries to call me they go straight to voicemail.  I want the ability to be on the phone and be notified that another call is waiting for me instead of going straight to voicemail, as it does right now.  There’s two parts to the call waiting.  One part is another extension trying to call me and the other part is an outside call trying to reach me, both go to voicemail when I’m on the phone.  What configuration would I need to change and what hard phone can handle such a request?  I need to buy about 10 hard phones and want to get an idea of what’s a good buy.

 

My last question is about a service provider.  I’m currently using voipjet for outgoing calls but they are not for end users and I think I should change to an end user provider.  I have no problems with voipjet other than reading a recent post that they do not allow end users.  I do not have a service provider for incoming calls yet.  I’m currently using a POTS line for incoming but that will change as I want a pure VOIP system.  Who would you recommend for incoming and outgoing for asterisk?

 

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