On 2005-07-14 12:49:37 -0700, Ed Pastore <[EMAIL PROTECTED]> said:
Hi again, folks. I've been getting feedback from this list and
elsewhere that softphones are generally not considered good enough for
hardcore business use. Can someone point me to where I can find more
detail on this debate?
There are some softphones that don't work very well. There are others that do.
There are definitely people on the list that use softphones in very
large call centers. So they must work to a great extent.
I find that JackenIAX on Mac OSX is the best of the bunch. I also like
Diax on the PC, although it's kind of cryptic to setup...
Is the problem that the technology isn't mature, that the load on the
computer is too high, or simply that it doesn't work well in a poorly
designed network?
Nothing will work well in a poorly designed network. I think most
negative softphone feeling are just based on the poor quality of the
softphone software that people have used.
Any time I mention VOIP and network, people tell me to make sure that
I have QoS capabilities. If I do, and can tweak it appropriately, will
that eliminate (or at least greatly minimize) problems with soft
phones?
THERE IS NOTHING UNIQUE ABOUT SOFTPHONES. If you have problems with
QoS, it will screw up hardphones also.
I am really loathe to rewire my building, and I really have to move to
gigabit for unrelated reasons, so I would like to be able to use the
single gigabit port in every office to serve both the computer and the
phone. That seems to mean either soft phones or putting a small gig
hub in every office, no?
Maybe, there are lots of options though. Try doing some homework ;~)
Good Luck,
Marty
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
