Hi all,

I am currently having issues with a Polycom 601 on a customers site with Asterisk 1.2.6 and sip firmware 1.6.7 (upgraded from 1.6.6).

The customer has a number of Cisco phone all of which have no issues at all.

The problem occurs during transfer and hold retrieval, answering the call is fine, the call is put on hold then either a transfer is attempted or the call is retrieved from hold. When this is attempted the remote party (i.e. the caller in the case of a hold retrieval) cannot hear the receptionist at all for the first few seconds, then slowly they are able to hear fragments of the voice which is basically stuttered and robotic.

Unfortunately I cannot replicate this in my office, the only difference between the two configurations is the model of Cisco switch but I really don't think this should be making any difference.


Any Ideas ?

Regards,

Nathan.
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