On 8/20/06, Mario <[EMAIL PROTECTED]> wrote:
How can I find out, which queue member did answer a given call?
I wish, from within my dialplan (extensions.conf) to write a record
tying a given incoming call to the (possible) answering queue member.
However, I can't find any easy way to get that info, if not
using/intercepting AMI (not that easy through extensions.conf) or
perhaps extending the Queue app.
Am I missing some important point about the Queue app? I'm really
surprised that there isn't a "more natural" way of such a (apparently)
simple task as retrieving the answering member of a Queue.
Thanks to anyone who might help.
This information is already available via the queue_log
--
Bird's The Word Technologies, Inc.
http://www.btwtech.com/
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