Avi,

We need more info,
Through what means are both sides connected, 1:1 xDSL?
What bandwidth, are you using tunnels (pptp/gre/ipsec), how many concurrent 
calls etc.
You could try analysing network delay/jitter/packetloss using Smokeping.
Note that on DSL 1 g729 calls uses about 45 kbit/s, alaw uses about 108 kbit on 
DSL

Erik


Avi Miller wrote:
Hey guys,

I need some assistance in tracking down the cause of audio problems that are occurring at two of my sites:

Both sites run Asterisk 1.2.10 and use Sangoma A101u PRI cards. Both sites are reporting that audio in calls is "dropping out" during words, so that the other caller (i.e. the remote user) can only hear bits of the words.

This used to only happen on Asterisk-to-Asterisk calls via IAX2 (using g729) so I assumed it was latency or bandwidth problems on the inter-office network. However, the network is hardly used and my round-trip times are sub 100ms according to iax2 show peers (with qualify=yes).

Then, thinking it might be g729 issues, I changed the entire system to only use alaw and the problem persists.

Does anyone have any suggestions on where to look next? My users are getting increasingly annoyed and I'm quickly running out of ideas.

Thanks,
Avi



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