Fix the computer
It worked for 10 years, it can be made to continue working
The worst thing you can do is try and implement such a radical change without lots of testing, and more testing. Unless, of course, you are the owner of the company or want to go on a job search!

JMO

John Novack

Ron Gage wrote:
Greetings:

I have a Mitel 200SX PBX right now that is experiencing some voicemail difficulties. The voicemail system is a SmoothOperator system - yep, thats right, genuine 1995 Dos-based ISA motherboard technology running our corp voicemail system. In a word, boring and quickly becoming unstable.

Does anyone have any experience with implementing Asterisk as the voicemail provider for a Mitel system like the 200SX? The voicemail lines are dual discreet lines (2 lines, 1 cord, analog), the boards in the SmoothOperator are Dialogic boards (ISA). 6 lines are the lines feeding the voicemail and 2 lines are signaling.

Oh yeah, the SmoothOperator system is also doing all ACD functions as well.

I need to replace the SmoothOperator system - now. Hints, tips, ideas would be helpful. No we are NOT replacing the Mitel. No we are not shifting the PBX functionality to Asterisk. This is voice mail and ACD only. It would be nice if I could recycle the Dialogic cards but that's not a major requirement - I can always go to a pair of Digium TDM cards if needed.

I appreciate any and all advice!

Thanks!

Ron Gage
Westland, MI

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