is there a way to push the queue information to the phone ?
thanks in advance,
jean-louis
2006/8/24, Brodie Macleod <
[EMAIL PROTECTED]>:
I know this isn't answering your question, but what I did for queue
notification was use softkeys on the phones that call a PHP script on the *
box that'll output XML for the phone to parse and display the queue stats on
demand. Of course your phone would need to have an XML parser or some other
type of minibrowser. For sending SIP messages to my Snom phones I use Sipsak
to display agent login info and their associated queue(s) so that it's easy
for agents to know what their status is.
-Brodie
On Thursday 24 August 2006 10:33 am, John D. Coleman wrote:
> I was wondering if anyone was able to execute custom commands on a
> channel once a caller connects to an agent after being in a queue. The
> reason I ask, is because I would like to use SendText to send a message
> to the agent receiving the call to let the agent know how many calls are
> waiting in the queue. I tried using ChanSpy, but then SendText will
> send messages only to and from the caller who initiated the ChanSpy.
>
> One way I could get around this is if I found out how to use SendText
> from the commandline, like smsq. I'm pretty sure that's not possible
> because of the nature of SIP MESSAGE but I figured I'd ask.
>
> Thanks,
>
> John Coleman
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
> http://lists.digium.com/mailman/listinfo/asterisk-users
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
_______________________________________________ --Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
