The Flash Operator Panel (http://www.asternic.org/) can be configured to
change the color of a phone's icon to indicate whether that agent is
logged in or not. I've found it to be very useful and the agents don't
mind using that to check their status as well as the queue status (how
many callers are in the queue, etc.).
Delca wrote:
Hi, i'm using Asterisk 1.2.9.1 and i'm needing the AGENT function
since i need something to offer the agents a way to check if they are
logged in or not. i was specting to use AGENT function for this. and i
found out this:
asterisk*CLI> show function AGENT
No function by that name registered.
As i read here http://www.voip-info.org/wiki/view/Asterisk+functions .
AGENT should be available for 1.2.x.x and i don't have it :(
(chan_agent.so is loaded).
Do i have to enable something else in order to use this function? or
anyone else knows any other way to offer a way to check if an agent is
logged in or not? (without using show agents, since it must be used
phone-side and by agents).
Cheers!
Santiago
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