On 10-Sep-06, at 1:58 PM, Chris Jones wrote:
Jason Lixfeld wrote:
Ok, this is the 3rd RMA replacement I've gotten from Cisco. None
of the phones were bad, but I have been trying to upgrade them to
SIP firmware from Skinny and I've always managed to turn them into
doorstops because I've factory reset them and afterwards realize I
can't do anything with them unless I have Call Manager to restore
the firmware (or so Cisco says).
So, I just powered on the latest replacement, checked the firmware
in the settings menu, and it appears to have be using 5.0.3.0S
Skinny code on it (Load File: TERM70.5-0-3-0S).
Checking in the TFTP logs (using utftpd from FreeBSD Ports) after
the phone boots and gets an IP from DHDP,and sure enough, it's
looking for the SEP<MAC>.cnf.xml file as expected, but it doesn't
download it:
Try using a different TFTP server. I've found that sometimes,
there can be incompatibilities within the TFTP server itself that
stop the phones from talking to it.
I'm using the default TFTP server that comes with CentOS, with no
problems.
Ok, using the standard FreeBSD tftpd, I got a little closer, but
still no joy.
- With the SEP<MAC>.cnf.xml in place (which was taken from voip-info
(http://www.voip-info.org/wiki/view/Asterisk+phone+cisco+7970+SIP
under "This worked for me...")), I get "Load ID Incorrect" on the
phone display after it boots.
The loadInformation line in the SEP file reads like this:
<loadInformation>SIP70.8-0-4SR1S</loadInformation>
- If I remove the SEP file, the phone requests XmlDefault.cnf.xml. I
create the xml file based on the example from the same link above,
the phone grabs the file, but doesn't upgrade. It just sits in a
loop of: release IP => renew IP => look for SEP, fail => look for
XmlDefault, find and load XmlDefault => release IP... The
loadInformation line in the XmlDefault.cnf.xml file reads like this:
<loadInformation6 model="IP Phone 7970">SIP70.8-0-4SR1S</
loadInformation6>
- Here are TFTP server logs to illustrate that I'm using the correct
case'd XmlDefault.cnf.xml file:
Sep 10 21:57:55 bubbles tftpd[89195]: jalc7970.sip : read request
for SEP00131A4D39F4.cnf.xml: File not found
Sep 10 21:57:55 bubbles tftpd[89197]: jalc7970.sip : read request
for //XmlDefault.cnf.xml: success
- All the files from the .cop are 100% unmodified. I just tar -zxvf
cmterm-7970_7971-sip.8-0-4SR1.cop and the files are extracted into
the tftpd root directory, which is the same place the SEP and
XmlDefault file are located.
/stumped.
==> /var/log/tftpd.log <==
Sep 10 15:41:21 bubbles utftpd[64385]: did chdir/root to /tftpboot
Sep 10 15:41:21 bubbles utftpd[64386]: connect from 192.168.100.246
Sep 10 15:41:21 bubbles utftpd[64386]: CONFIG uid=65534
Sep 10 15:41:21 bubbles utftpd[64386]: CONFIG dir=/
Sep 10 15:41:21 bubbles utftpd[64386]: CONFIG read=/
Sep 10 15:41:21 bubbles utftpd[64386]: CONFIG write=/
Sep 10 15:41:21 bubbles utftpd[64386]: CONFIG create=/
Sep 10 15:41:21 bubbles utftpd[64386]: did chdir to /
Sep 10 15:41:21 bubbles utftpd[64386]: peer requests
SEP00131A4D39F4.cnf.xml, conversion octet
Sep 10 15:41:21 bubbles utftpd[64386]: unterminated option value
in init packet
Sep 10 15:41:21 bubbles utftpd[64386]: unterminated option value
in init packet
This file *DOES* actually exist and *IS* readable by the TFTP server:
[EMAIL PROTECTED] /tftpboot]# file /tftpboot/SEP00131A4D39F4.cnf.xml
/tftpboot/SEP00131A4D39F4.cnf.xml: ASCII text
[EMAIL PROTECTED] /tftpboot]# wc -l /tftpboot/SEP00131A4D39F4.cnf.xml
229 /tftpboot/SEP00131A4D39F4.cnf.xml
[EMAIL PROTECTED] /tftpboot]# ls -al /tftpboot/SEP00131A4D39F4.cnf.xml
-rw-r--r-- 1 root wheel 7644 Sep 10 11:32 /tftpboot/
SEP00131A4D39F4.cnf.xml
[EMAIL PROTECTED] /tftpboot]#
The SEP<MAC>.xml.cnf file does include the tags for the SIP code:
<[EMAIL PROTECTED] /tftpboot]# grep loadInformation /tftpboot/
SEP00131A4D39F4.cnf.xml
<loadInformation>SIP70.8-0-2SR1S</loadInformation>
[EMAIL PROTECTED] /tftpboot]#
Even though the phone isn't asking for it, I've also verified the /
tftpboot/XMLDefault.cnf.xml file:
[EMAIL PROTECTED] /tftpboot]# more XMLDefault.cnf.xml
<Default>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<ports>
<ethernetPhonePort>2000</ethernetPhonePort>
<mgcpPorts>
<listen>2427</listen>
<keepAlive>2428</keepAlive>
</mgcpPorts>
</ports>
<processNodeName></processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
<loadInformation7 model="IP Phone 7960">P0S3-08-4-00</
loadInformation7>
<loadInformation30006 model="IP Phone 7970">SIP70.8-0-2SR1S</
loadInformation30006>
<authenticationURL></authenticationURL>
<directoryURL></directoryURL>
<idleURL></idleURL>
<informationURL></informationURL>
<messagesURL></messagesURL>
<servicesURL></servicesURL>
</Default>
[EMAIL PROTECTED] /tftpboot]#
The firmware exists as well. I've verified it a gazillion times:
[EMAIL PROTECTED] /tftpboot]# tar -zxvf cmterm-7970_7971-sip.8-0-2SR1.cop
x SIP70.8-0-2SR1S.loads
x apps70.1-1-1-15.sbn
x cnu70.3-1-1-15.sbn
x copstart.sh
x cvm70sip.8-0-1-18.sbn
x dsp70.1-1-1-15.sbn
x jar70sip.8-0-1-18.sbn
x load119.txt
x load30006.txt
x signed/
x signed/cmterm-7970_7971-sip.8-0-2SR1.cop
x term70.default.loads
x term71.default.loads
[EMAIL PROTECTED] /tftpboot]#
I'm stumped. I seem to be doing everything the wiki is telling me
to, but I'm obviously dense and missing something somewhere.
Anyone have any ideas here?
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
--
Chris Jones // Network Administrator
Top Level Internet
e: [EMAIL PROTECTED]
p: (08) 8397-8503
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
