Michael Graves wrote:
Not to answer a question with a question....but why do so many businesses focus so intently on the cost of their voip service? If we presume that a business intends to stay in business, and that phone service is crucial to actually being in business, then I've never seen the wisdom of going to the absolute lowest bidder.
Its because a lot of business managers don't understand telecom at all and the only thing they can relate to is dollars. Plus, most managers are beat about the head and shoulders about reducing costs, so their resulting focus is the lowest bidder.
I once worked with a CFO in a very large telephone company. They wanted to redesign some of their internal financial reports to include items of primary interest. We had suggested removing "Furniture and Office Fixtures" from the report, and he objected. His comment was their are a lot of people working in the telephone company that didn't have a clue what the majority of the items on the report were, and we needed to leave the Furniture and Office Fixtures on them as that's the only thing those folks can relate to. (These were not technical reports either.)
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