Hello, announce = support-department plays support-department.wav so playing support-department-recording.wav needs announce = support-department-recording
bye, Zsolt On 9/12/06, gc <[EMAIL PROTECTED]> wrote:
I have this line in my queues.conf: announce= support-department and I have an recording file support-department-recording.wav file. Can anybody tell me how to setup support-department so it play the .wav file when agent pickup the phone? Where should I define support-department so asterisk will play support-department-recording.wav? Is this in musiconhold.conf? gc
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