I've used Voxee for about a year now (as a backup carrier) and I've needed to contact their support only once. Pretty good, I think. Support was fast and fixed my problem within about an hour after I reported it.
 
I know only 1 support experience isn't really enough to warrent a "good service award" or anything but I suppose when you only need to contact them once in a year, that is worth something.
 
bp

 
On 9/12/06, [EMAIL PROTECTED] <[EMAIL PROTECTED] > wrote:
You're right Voxee support sucks. But I think they do well and provide good rates. I'm using Gafachi, a little expensive and have Voxee. I'm using LCR so the termination will try Voxee first and when not available will use Gafachi. You can set up something like that with a least cost routing.
 
-------------- Original message --------------
From: Christopher Corn < [EMAIL PROTECTED]>
im finding companies like voxee that offer very low rates and then companies like voipstreet that offer at a higher rate doube. whats the catch? is voxee, what you would call a wholesaler and voipstreet, commercial?
 
im worried about going with companies like voxeee, because i question their support.
 
what are your guys thoughts on this? Thanks.


---------- Forwarded message ----------
From: Christopher Corn <[EMAIL PROTECTED] >
To: [email protected]
Date: Tue, 12 Sep 2006 21:08:02 +0000
Subject: [asterisk-users] sip origination and termination
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