[asterisk-users] IVR not able to Play the Balance.. need some help here

[ram]

Hi

 

as i have posted before iam trying to integrate IVR with Balance

 

exten => 888,1,Read(${CALLERIDNUM})
exten => 888,2,MYSQL(Connect connid 127.0.0.1 root password database)
exten => 888,3,MYSQL(Query resultid ${connid} select\ saldo\ from\ balance\ where\ username=${CALLERIDNUM})
exten => 888,4,Wait(1)
exten => 888,5,MYSQL(Fetch fetch ${resultid} AMOUNT-DUE)
exten => 888,6,Playback(card-balance-is ${AMOUNT-DUE})
exten => 888,7,MYSQL(Clear ${resultid})
exten => 888,8,MYSQL(Disconnect ${connid})
 

 

I have added in the extension.conf above config

 

when i dial from X-lite ( my users ID 88888) to  888, its going to Asterisk

 

after some time it hangs up automatically

 

when i see the log, its getting the balance "17" in my case

but its not able to play that value

 

so i have added the GSM file before the Amount Value.

 

Sep 13 16:18:50 WARNING[3647]: file.c:512 ast_openstream_full: File card-balance-is 17 does not exist in any format
Sep 13 16:18:50 WARNING[3647]: file.c:824 ast_streamfile: Unable to open card-balance-is 17 (format gsm): No such file or directory
Sep 13 16:18:50 WARNING[3647]: app_playback.c:132 playback_exec: ast_streamfile failed on SIP/88888-b7a4 for card-balance-is 17
 

 

can some one help me to resolve this problem

i feel some where iam doing mistake.

 

Ram

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