users will not reset to 0 calls but as Troy suggested default queue members will.
Meaning that if you stay in your set and take calls all day and the guy next
to you removes himself from the queue to go smoke, when he logs back in
his queue answered calls will not reset when "reload" is run and yours would.
With some ring strategies this may really bit. <smile> I use "ringall" for all
my queues so this does not effect me. If this effect you you may want to
open a bug ticket on it.
Another thing I noticed with queues that may be a bug, is that when a dynamic
user logs out and then logs back in he loses his number of answered calls.
I guess the real fix would be to make it so all queue members dynamic and default never lose there number of answered calls even if they log out and then back in from the same number. Also a reload really should not clear the queue answered calls but a new command "clear queue" should. <smile>
By the way none of this queue clearing stuff has anything to do with Troys patch which works really well! <big smile>
David C. Troy wrote:
If you do an asterisk -rx reload from a cron job daily it will clear the stats nondestructively.
You might check out my queue patch which adds several features (queue position/holdtime announcement, timeout) as well as abandoned/completed call counters:
http://bugs.digium.com/bug_view_page.php?bug_id=0000214 http://bugs.digium.com/file_download.php?file_id=304&type=bug
Dave
===================================================================== David C. Troy [EMAIL PROTECTED] 410-384-2500 Sales ToadNet - Want to go fast? 410-544-1329 FAX 570 Ritchie Highway, Severna Park, MD 21146-2925 www.toad.net
On Sun, 2 Nov 2003, Ken Godee wrote:
Is there a way to clear the Queue stats? That is with out restarting *?
I'd like to reset them daily and don't see a way to do that. Unless the only way is maybe a cron restart asterisk like every weekday @ 04:00?
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