[asterisk-users] Polycom 501 One-way Audio

[Paul Dugas]

I have a site running an up-to-date version of Asterisk from the 1.2 trunk.  We have a dozen Polycom 501 units and one of them (none of the others) is having recurring one-way-audio problems.  As Murphy's Law dictates, it's the bosses phone!

The user gets a few calls a day where the caller can hear her fine but she hears dead silence.  It happens when she calls out sometimes too.  Even internal voicemail and extension-to-extension calls are affected.  I just called her three times from another extension; the first two were affected, the third got through.  None of the other units seem to have the problem.  They're all running the same firmware and are loading central configs that are identical except for line-button text and registration info.

I've been running * with lots of debug/verbose logging enabled and have yet to see it complain about anything when she reports the problem.  I'm about to replace her phone with a spare to see if that fixes it.  Wondering if anyone has seen something like this and might be able to tell me what to look for as a potential cause.

TIA,

Paul

Paul Dugas Computer Engineer      Dugas Enterprises, LLC 522 Black Canyon Park Canton, GA 30114 phone: 404.932.1355 fax: 866.751.6494 [EMAIL PROTECTED] http://DugasEnterprises.com This e-mail and any attachments are confidential. If you receive this message in error or are not the intended recipient, you should not retain, distribute, disclose or use any of this information and you should destroy the e-mail and any attachments or copies.

signature.asc
Description: This is a digitally signed message part

_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --

asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users