If I may follow on this thread, would you try to :
1. offer users a single extension for both voice and fax calls with (automatic or human handled) fax detection
2. or would you build a centralised fax server gathering fax extensions with which a staff member would read fax headers to forward them to its destinee.
A single extension could be very convenient in large offices where fax machines are shared among several people (on average, every year, 40% of staff members are moving from one location to another) but adding a short delay on every call to detect fax machines could be too expensive from user's point of view.
Maybe, just letting faxes coming in and teaching users to forward them themselves to their own email would be enough as you could dedicate phone keys to that.
What do you think ?
Cheers
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