R.R. Libera wrote:
Thanks Steve for your timely response. I really needs 15 channels an one DID cause I can´t make my customers to remember 7 PSTN numbers in order they can reach me. That´s why I must have a DID + trunk.

Just for getting an idea, we need to give 2300 minutes of support in order to make some difference. So, that´s the MINIMUN I can make in order to get a bussines.

Putting numbers clearly we have:

*VoxBone*
Install: 15 channels x 36 USD = 540 usd
Monthly Charge: 15 channels x 22 USD = 330 usd
I REALLY don't know why they have to charge so much for additional channels. I guess that's what makes sense for them. I would understand if an additional channel cost the same as a DID but not 4 times as much. I don't get it.

*MetroTel
*Install: 15 channels x 10 USD = 150 USD
Monthly Charge: 15 channels x 17 USD + 15 USD = 270 USD

*VoipStreet
*Install: 3 USD
Monthly Charge: 2.95 usd + (2300) x 0.0141 = 35.38 USD
* Of course, that last formula it is not so close to the real life, but things seems to be Ok with VoipStreet. The only caveat is the "surprise" factor.
This of course sounds good. But you would be surprised how quick you rack up 2300 minutes. If you're running a support line there is NO WAY you're going to be at 2300 minutes.

You might also need to triple check with voipstreet to ENSURE they can handle 15 simultaneous calls on one DID.

I don´t really understand you when you said:

"They still charge you for the full first minute (1.4 cents). After 1 minute it goes to 6 second billing."
I mean that AFTER the first minute of the call they charge you in 6 second increments. This means that if someone calls you for 1 minute and 12 seconds they charge you:

1.41 cents for the first minute
+  0.0011 * 2 for the next 12 seconds.

If someone calls you for 30 seconds though, you still pay 1.4 cents.

This doesn't matter if most of your calls are > 1 minute. but if you have a lot of short calls it really sucks






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