If you are using queues, you may want to test the free version of
QueueMetrics. You can pass anything to it through the dialplan, and you
can use any phone you want as it will take care of the URL opening on the
client side.
Yours
l.
On Fri, 06 Oct 2006 19:10:27 +0200, Michael Sampson
<[EMAIL PROTECTED]> wrote:
Yes I would be interested in testing out your product.
Does anyone have any other recommendations. A softphone would work for
me. I would like something that had a chat feature like eyebeam does.
I found another product called SNAP that will pop a web page, but it can
only pass cid info not did.
This is for an inbound call center project.
Michael Sampson
Information Systems Manager
Customer Contact Services
[EMAIL PROTECTED]
952-936-4000
--
Loway Research - Home of QueueMetrics
http://queuemetrics.loway.it
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