Dean,

Tough call ... I haven't played with an IP 500 in a long time now and all that I know is Polycom officially doesn't support them.

I'm sure the 2.0.1 firmware wasn't designed to ever work with bootroms 2.xx. I'm sure the problem lies with either the phone not supporting it or the bootrom not accepting the firmware, but I'd be very weary of upgrading an IP 500 to a 3.xx bootrom.

Maybe someone else has better experience with this that has some of the older phones.

Jessee Holmes

Atacomm / Ataractic Corporation

www.atacomm.com

V: 1-877-700-VOIP

[EMAIL PROTECTED]


Looking for voice over IP products?  Visit our VoIP store at http://voipstore.atacomm.com/



On Oct 11, 2006, at 10:29 AM, Dean Collins wrote:

Hi Jesse,

4 x ip500’s

 

I’ve held off upgrading the bootrom past 2.62 as I understand this is a one way trip to 3.01 and above.

 

As I’m a second hand hardware user I don’t have access to Polycom’s direct firmware and have been upgrading from freedomphone.net

 

 

Cheers,

 

Dean

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Jessee J Holmes
Sent: Wednesday, 11 October 2006 10:17 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] RE: Welcome to the "asterisk-users" mailing list

 

Dean,

 

Try obtaining the latest bootrom again, should be 3.2.2, we've seen this happen before for various odd reasons and Polycom's recommended fix is get the "non-engineering version" of the bootrom (don't ask please, just do it).

 

So download the bootrom again and attempt it once more, while you're at it, be safe and get the 2.0.1 firmware again as well. Let me know if this fixes you're problem. By the way, are you using IP 500's? or 501's? 500's may not take, I think we had that discussion in this list before.

 

 

 

Jessee Holmes
Atacomm / Ataractic Corporation
www.atacomm.com
V: 1-877-700-VOIP
 
Looking for voice over IP products?  Visit our VoIP store at http://voipstore.atacomm.com/



 

On Oct 10, 2006, at 7:10 PM, Dean Collins wrote:



I've had problems loading 2.01 onto 2 of my 4 polycom 500's

 

2 work great no probs, 2 I cant get it to upload without failing.

 

 

Cheers,

 

Dean

 

 

-----Original Message-----

[EMAIL PROTECTED]] On Behalf Of Eric "ManxPower" Wieling

Sent: Tuesday, 10 October 2006 5:56 PM

To: Asterisk Users Mailing List - Non-Commercial Discussion

Subject: Re: [asterisk-users] RE: Welcome to the "asterisk-users"

mailing

list

 

What I don't understand is why people MUST use the 2.0.x firmware.

 

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