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I have an interesting issue. I have an Aastra 480i CT (the
one with the handset and the cordless). Here is the scenario: Caller 1 calls in and the person on the handset answers the
call. Caller 2 calls in and the person with the cordless answers
the call on the second line (because we call forward on busy to that extension) Caller 2 is put on hold and the audio is lost for Caller 1,
never to return. Now if we have this scenario: Caller 1 calls in and the person answers on the handset (or
cordless for that matter) Caller 2 calls in and the same person using the same device
(whichever was used to answer call 1) answers Caller 2 is put on hold and everything is fine. From this
point they can switch between calls and never miss a beat. The issue only appears when the calls are answered on
different units. At first I thought this may be an Asterisk issue but now I am
thinking it may be an Aastra issue. I plan on calling support when I get on
site to troubleshoot but thought I would post and see if anyone else has seen
this kind of activity before. *Running Asterisk 1.2.12.1 Thanks Curt |
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