this Cdr Record if from the Primary PBX
'2006-10-17 07:11:37', 'Admin', 'XXXXXXX, 'aaaaaaaaaa', 'from-internal', 'IAX2/[EMAIL PROTECTED]', 'Zap/1-1', 'ResetCDR', 'w', 10, 0, 'BUSY', 3, '', '', ''
this is the CDR record from the secondsry for the same call
'2006-10-17 13:31:57', '"Admin" <XXXXX>', 'XXXXX', 'aaaaaaaaaa', 'from-internal', 'SIP/401-8f0c', 'IAX2/TRUNK1-2', 'Dial', 'IAX2/TRUNK1/aaaaaaaaaaa|120', 15, 15, 'ANSWERED', 3, '4147', '', ''
in this setup, the caller dropped the call after allowing it to ring for 15 seconds
On 10/17/06, Dumpolid Exeplish <[EMAIL PROTECTED]> wrote:
Well I am using APM on the two boxes i have modified the srripts extensievely and i am sure that there is no Awnser befor a dial when Dialing through the PBX trunks
On 10/17/06, Steve Davies <[EMAIL PROTECTED] > wrote:On 10/17/06, Dumpolid Exeplish < [EMAIL PROTECTED]> wrote:
> Hello,
> i have call time irregularites in my asterisk CDR. I a currently using a
> mysqly backent to save CDR records and use this to generate bills at the end
> of each month. However, my users are complaining that they gety charged for
> even uncompleted calls ( i.e. calls they make whaich have already be setup
> but canclled). i have noticed that only 'AWNSERED' and 'Busy' show up in my
> call disposition colume. I have also noticed that both the call duration and
> the billsec are always equal. here is my setup below
>
> <PSTN va E1> <========> (<Primary Asterisk>) <=====<Sip and IAX trunks>
> <============> (<Secondary PBX>)
>
> Clients are connected to the Secondary PBX. this pbx handles registration of
> all clents. The billing irregularities happen on the Secondary PBX. When a
> call is maked from the Secondary and it is routed across the trunks, call
> disposition always registeres 'AWNSERED', unless the Primary PBX sends back
> a busy signal. the duration and billsecs are always equla. this means that
> the user gets billed for ring time, and calls disconnected from the
> Secondary PBX
>
Could you provide a snippet of the dialplan used on each of the
primary and secondary boxes to complete a call?
For example, is the primary executing an Answer() before it does the
onward Dial() on behalf of the secondary?
Cheers,
Steve
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