Hello,
I am experiencing problems with a ZAP channel not being released after a voicemail has been left.
I have 2 analogue extns from an Alcatel PBX wired into 2 FXO ports on my * box.
If I make a call from an Alcatel extn and route it to a SIP extension on my * everything works as expected, at the end of the call the ZAP channel is released.
As soon as I activate VM on the SIP extension VM can be left but the inbound ZAP channel is not released until 4 and a half minutes later (always).
Users are simply putting the alcatel extn handset down to end the call (no key pad presses, no DTMF sent as * vm prompt suggests)
During this time the SIP extension cannot receive any other calls from the Alcatel (the ZAP channel is busy).
Am I right in thinking that the ZAP channel is timing out and releasing itself on a predetermined silence period (hence 4 and half minutes every time)
If this is the case where do I change the ZAP (or is it VM) silence detect setting
Regards
Andy Green
IT Manager
GB eye Ltd
1 Russell St
Kelham Island
Sheffield
S3 8RW
Tel: 0114 252 1611
Fax: 0114 272 9599
mailto:[EMAIL PROTECTED]
http://www.gbeye.com
I am experiencing problems with a ZAP channel not being released after a voicemail has been left.
I have 2 analogue extns from an Alcatel PBX wired into 2 FXO ports on my * box.
If I make a call from an Alcatel extn and route it to a SIP extension on my * everything works as expected, at the end of the call the ZAP channel is released.
As soon as I activate VM on the SIP extension VM can be left but the inbound ZAP channel is not released until 4 and a half minutes later (always).
Users are simply putting the alcatel extn handset down to end the call (no key pad presses, no DTMF sent as * vm prompt suggests)
During this time the SIP extension cannot receive any other calls from the Alcatel (the ZAP channel is busy).
Am I right in thinking that the ZAP channel is timing out and releasing itself on a predetermined silence period (hence 4 and half minutes every time)
If this is the case where do I change the ZAP (or is it VM) silence detect setting
Regards
Andy Green
IT Manager
GB eye Ltd
1 Russell St
Kelham Island
Sheffield
S3 8RW
Tel: 0114 252 1611
Fax: 0114 272 9599
mailto:[EMAIL PROTECTED]
http://www.gbeye.com
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