Hi,
I have a requirement to limit the calls to our agents via a queue to 5
minutes. I had posted this to a previous thread by name "Maximum
talktime in a queue?" One work around that was suggested was to use
the S(x) in the dial command to the agents, so that all calls to that
extension would be terminated after x seconds.
So I modified the dial command to the agent as:
exten => 1001,1,Dial(SIP/1001,,tS(30))
Now when I call 1001 from another sip phone in the same context it
get's disconnected after 30 seconds.
-- Executing Dial("SIP/1002-b119", "SIP/1001||tS(30)") in new stack
-- Setting call duration limit to 30 seconds.
-- Called 1001
-- SIP/1001-b605 is ringing
-- SIP/1001-b605 answered SIP/1002-b119
-- Attempting native bridge of SIP/1002-b119 and SIP/1001-b605
== Spawn extension (from-sip, 1001, 1) exited non-zero on 'SIP/1002-b119'
All is fine so far and it works as advertised. Now I am attempting a
call via queue:
-- Executing Queue("SIP/1002-74e9", "Auth-Enq|t") in new stack
-- Started music on hold, class 'default', on channel 'SIP/1002-74e9'
-- outgoing agentcall, to agent '1001', on 'Local/[EMAIL PROTECTED],1'
-- Executing Dial("Local/[EMAIL PROTECTED],2",
"SIP/1001||tS(30)") in new stack
-- Setting call duration limit to 30 seconds.
-- Called 1001
-- Called Agent/1001
-- SIP/1001-d43c is ringing
-- Agent/1001 is ringing
-- SIP/1001-d43c answered Local/[EMAIL PROTECTED],2
-- Agent/1001 answered SIP/1002-74e9
-- Stopped music on hold on SIP/1002-74e9
== Spawn extension (from-sip, 1001, 1) exited non-zero on
'Local/[EMAIL PROTECTED],2'
== Spawn extension (from-sip, 99, 1) exited non-zero on 'SIP/1002-74e9'
This call does not terminate after 30 seconds. I hope I have currently
followed the tip from Lenz in my previous tip.
with warm regards,
raj
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