I'm not a Nortel expert, but if I remember correctly, you have to create
a dial plan for every trunk on the Nortel. I'm sure the Option 11C sees
that SIP Gateway as a trunk, and as such it has to have a dialplan so
that it knows what to do with calls coming in on that trunk.
By the way, you can get creative with your numbering scheme and just
assign a block of numbers to the SIP Gateway (like 4100 to 4199) so that
you don't have to precede all those calls with an 8 (or 9). We did this
using a T-1 tie between an Option 61C and Asterisk where we assigned
3000 to 3999 to the Asterisk system. Using that method, four-digit
dialing between the systems worked flawlessly....
Good luck!
Heison Chak wrote:
Here's the Option 11 trace... I was not able to send as attachment.
DCH 20 UIPE_IMSG CC_SETUP_IND REF 00000004 CH 4 23 TOD 14:32:12 CK
E4EA1E52
CALLED #:1500 NUM PLAN: UNKNOWN TON: UNKNOWN
CALLING #:1567 NUM PLAN: UNKNOWN TON: UNKNOWN
DCH 20 UIPE_OMSG CC_REJECT_REQ REF 00008004 CH 4 23 TOD 14:32:12 CK
E4EA1E6E
CAUSE: #21 - CALL REJECTED
DCH 20 UIPE_IMSG CC_SETUP_IND REF 00000005 CH 4 23 TOD 14:32:16 CK
E4EA39B2
CALLED #:1500 NUM PLAN: UNKNOWN TON: UNKNOWN
CALLING #:1567 NUM PLAN: UNKNOWN TON: UNKNOWN
DCH 20 UIPE_OMSG CC_REJECT_REQ REF 00008005 CH 4 23 TOD 14:32:16 CK
E4EA39CF
CAUSE: #21 - CALL REJECTED
DCH 20 UIPE_IMSG CC_SETUP_IND REF 00000006 CH 4 23 TOD 14:32:20 CK
E4EA540A
CALLED #:1500 NUM PLAN: UNKNOWN TON: UNKNOWN
CALLING #:1567 NUM PLAN: UNKNOWN TON: UNKNOWN
DCH 20 UIPE_OMSG CC_REJECT_REQ REF 00008006 CH 4 23 TOD 14:32:20 CK
E4EA5427
CAUSE: #21 - CALL REJECTED
DCH 20 UIPE_OMSG CC_SETUP_REQ REF 0000002C CH 4 23 TOD 14:32:36 CK
E4EAD197
PROGRESS: ORIGINATING END IS NOT ISDN
CALLING #:4169771414 NUM PLAN: E164 TON: NATL
CALLED #:1695 NUM PLAN: E164 TON: NATL
DCH 20 UIPE_IMSG CC_PROCEED_IND REF 0000002C CH 4 23 TOD 14:32:36 CK
E4EAD254
DCH 20 UIPE_IMSG CC_SETUP_CONF REF 0000002C CH 4 23 TOD 14:32:36 CK
E4EAD280
DCH 20 UIPE_OMSG CC_DISC_REQ REF 0000002C CH 4 23 TOD 14:32:38 CK
E4EAEC5C
CAUSE: #16 - NORMAL CALL CLEARING
DCH 20 UIPE_IMSG CC_RELEASE_IND REF 0000002C CH 4 23 TOD 14:32:38 CK
E4EAECF7
DCH 20 UIPE_OMSG CC_RELEASE_RESP REF 0000002C CH 4 23 TOD 14:32:38 CK
E4EAECF
F
Heison Chak wrote:
Hi,
We have a Nortel Option 11C (with Succession 3.0), with 3 PRI cards
connected to:
1. PSTN
2. ITG network to our other 2 offices on a 4-digit dialplan
3. SIP media gateway (for Asterisk)
We normally dial access code "9" for outside PSTN calls, and when
the SIP media gateway was introduced, a new access code "8" was created.
Inbound calls from Nortel (originating from the PSTN, from any office
handset) are being delivered to the PRI trunk on the SIP media gatway
then onwards to Asterisk. However, any outgoing calls made from
Asterisk, into Nortel via SIP gateway is being rejected.
To narrow down the possibility, we have tried 2 different SIP
gateways - AudioCodes Mediant 1000 and Cisco AS5300, and they both
exhibit the same behavior (incoming works fine, ALL outgoing calls are
being rejected). Attached is the capture of the console message on the
Nortel side while an outbound call was made.
Calls from x1567 (Cisco 7960 registered to Asterisk) to x1500 (digital
extension on Option 11C) is being reject with CAUSE #21.
The capture also shows a successful inbound call while 4169771414
(digital handset on Opt 11C) called x1695 (Meetme on Asterisk) via the
same PRI card (Ch. 4 23) was completed with release cause #16.
We suspect there is some authorization code or ACL that needs to be
put in place, so that calls made to the Opt 11C can be routed. We have
tired talking to 3 local Nortel vendors, AudioCodes and none has been
able to help us rectify this issue. We are looking for someone who can
help us identify what the problem is so that we can get this working.
Thanks
-Heison
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