I think this could help: http://www.voip-info.org/wiki/view/Asterisk+call+queues

On 11/6/06, Colin MacMillan <[EMAIL PROTECTED]> wrote:
Hello,

Can anyone provide me with an example of how they have set up their dialplan and handset for a receptionist desk that handles a large volume of concurrent calls?  I'm having a problem with transferring calls while several calls are either answered or coming into a receptionist's telephone at the same time.

Thanks, Colin

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