RE: [asterisk-users] Polycom autoprovision behind a NAT

Mon, 06 Nov 2006 19:20:06 -0800

 
You really need 2 packet traces from the "outside and "inside" side of the router showing the TCP process between the phone and the server. Is the connection even getting opened, is there an FTP error code?
 
Post traces of TCP and we can look what happening
-------------- Original message --------------
From: "Curt Shaffer" <[EMAIL PROTECTED]>

If you want that is fine. But as I mentioned when I put the phone on the same subnet as the ftp server with no NAT it works like a charm. Is there something in the config that deals with NAT traversal with regards to how it is provisioned?

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Russ Beaupre
Sent: Monday, November 06, 2006 8:26 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] Polycom autoprovision behind a NAT

 

I if you like, I can take a config file(s) and put up over here as a test.  Our ftp is working.  It might be informative.
 

 

-----Original Message-----
From: "Curt Shaffer" <[EMAIL PROTECTED]>
To: "'Asterisk Users Mailing List - Non-Commercial Discussion'" <[email protected]>
Date: Mon, 6 Nov 2006 20:17:07 -0600
Subject: RE: [asterisk-users] Polycom autoprovision behind a NAT

To be honest I don’t know for sure. I am using VSFTPD. I have never needed to set this with setups I have used it before and there is nothing in the config that says passive. So I’m guessing that its not. After you asked this I have googled passive FTP and it seems to be on the money as to what is going on so I will try passive and see if that helps. Thanks!

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Russ Beaupre
Sent: Monday, November 06, 2006 7:45 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Polycom autoprovision behind a NAT

 

I can confirm that the linksys routers cause ftp problems.  Is your FTP server set to use pasive mode?

 

-rb
 

 

-----Original Message-----
From: "Curt Shaffer" <[EMAIL PROTECTED]>
To: "'Asterisk Users Mailing List - Non-Commercial Discussion'" <[email protected]>
Date: Mon, 6 Nov 2006 19:19:48 -0600
Subject: [asterisk-users] Polycom autoprovision behind a NAT

I am having an issue with doing FTP auto provisioning of Polycom 501’s when they are behind a NAT. If I put the phone on the same subnet as the provision server it loads the configs and changes fine but as soon as I put in behind a NAT it comes up with cannot contact boot server. I have tried behind and replicated this behind a PIX 501, a Linksys SOHO router and a Motorolla SOHO router.

 

Any ideas?

 

Curt

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