RE: [asterisk-users] "Sticky" Polycom 501 keys and handset

[Bill Gibbs]

I think in the features you can completely wipe the sip image   Menus Settings Advanced Admin Settings Reset to default Then format the file system   Bill   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Sent: Tuesday, November 07, 2006 1:49 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [asterisk-users] "Sticky" Polycom 501 keys and handset   Any hints on downgrading?  I placed the old SIP 1.6.7 on the right folder, but my phone wont pick it up and install it.  It must be thinking "this is an old version, ignore" or something....   I`ve never downgraded a phone, I tend to like upgrading more :-)   Mike   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rick Smith Sent: November 7, 2006 11:28 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [asterisk-users] "Sticky" Polycom 501 keys and handset I had this EXACT same problem, and 2.0.x is the problem according to Polycom Tech Support.   I had such a hard time explaining the problem, too…   Downgraded to 1.6.7 and all worked well again.  Polycom says if you’re using Asterisk, don’t go past 1.6.7 until they say to.   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Sent: Tuesday, November 07, 2006 11:02 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: [asterisk-users] "Sticky" Polycom 501 keys and handset   Hi,   I've recently bought new Polycom 501 phones, upgraded to bootrom 3.2.2 and SIP 2.0.1.   I just noticed something, which I first blamed on Asterisk and NATs (a 2 second silence at the beginning of a call).  Something I've noticed also on my old phone (which is having the same problem now, but its also been upgraded).   My keys are sticky.  Simple as that.  Sometimes I press a number and the key comes up (the hardware seems fine) but the phone produces this loooong tone as if I had pressed the key for 3 seconds.  Even the receiver is sticky, giving my dialtone when I lift it only 1-2 seconds after I lift the handset.  It simply looks like the phone can't keep up, like a sluggish computer.   Anybody has ever seem this?  I'd like to downgrde to SIP 1.6.7 to see if the new sip app was the problem.  How can I do that?  I've placed the old sip.ld file where I had to, but the phone wont pick it up.    Short of that, can somebody point me to the newest firmware (2.0.2) to see if that would help?   Mike

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