This is not necessary - unless you are setting call-limit in sip.conf, and don't have any patches on 1.2 to prevent app_queue from sending multiple calls to the same member, they will automatically receive the call on the second line appearance. (And third, and forth, and so on.)
Wes Baehr > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:asterisk-users- > [EMAIL PROTECTED] On Behalf Of brandon kruz > Sent: Tuesday, November 07, 2006 8:05 PM > To: [email protected] > Subject: RE: [asterisk-users] Queues and multiple lines > > Using SIP: > > Just create another user account > say the softphones user's name is bob: > > create [bob] (bob's main line on his softphone) > create [bob1] (same configuration options, then you can do > all your other configurations for this user ) > > hope this helps > > anyone is open to correcting me :] > > my 2 cents > `KruZ~ > > > >From: Michael Sampson <[EMAIL PROTECTED]> > >Reply-To: Asterisk Users Mailing List - Non-Commercial > >Discussion<[email protected]> > >To: Asterisk Users Mailing List - Non-Commercial > >Discussion<[email protected]> > >Subject: [asterisk-users] Queues and multiple lines > >Date: Tue, 07 Nov 2006 12:39:25 -0600 > >MIME-Version: 1.0 > >Received: from lists.digium.com ([69.16.138.164]) by > >bay0-mc10-f2.bay0.hotmail.com with Microsoft SMTPSVC(6.0.3790.2444); Tue, > 7 > >Nov 2006 11:19:53 -0800 > >Received: from digium-69-16-138-164.phx1.puregig.net (localhost > >[127.0.0.1])by lists.digium.com (Postfix) with ESMTP id 4DB2F7FC803;Tue, > 7 > >Nov 2006 11:40:05 -0700 (MST) > >Received: from psmtp.com (exprod8mx47.postini.com [64.18.3.147])by > >lists.digium.com (Postfix) with SMTP id 5FE2E7FC6FAfor > ><[email protected]>;Tue, 7 Nov 2006 11:39:21 -0700 (MST) > >Received: from source ([207.195.195.18]) (using TLSv1) > >byexprod8mx47.postini.com ([64.18.7.10]) with SMTP; Tue, 07 Nov 2006 > >10:39:30 PST > >Received: from [192.168.1.35] ([71.39.108.129])by unix18.sihope.com > >(8.12.10/8.12.10) with ESMTP id kA7IdQSc050775for > ><[email protected]>;Tue, 7 Nov 2006 12:39:26 -0600 > >(CST)(envelope-from [EMAIL PROTECTED]) > >X-Message-Info: txF49lGdW41fv5JCf0u+LC0BEkvsM92gePhvdubElwo= > >X-Original-To: [email protected] > >Delivered-To: [email protected] > >User-Agent: Thunderbird 1.5.0.7 (Windows/20060909) > >X-pstn-levels: (S:49.30289/99.90000 FC:95.5390 LC:95.5390 R:95.9108 > >P:95.9108M:97.0282 C:98.6951 ) > >X-pstn-settings: 3 (1.0000:1.0000) s fc lc gt3 gt2 gt1 r p m c > >X-pstn-addresses: from <[EMAIL PROTECTED]> [db-null] X-BeenThere: > >[email protected] > >X-Mailman-Version: 2.1.5 > >Precedence: list > >List-Id: Asterisk Users Mailing List - Non-Commercial > >Discussion<asterisk-users.lists.digium.com> > >List-Unsubscribe: > ><http://lists.digium.com/mailman/listinfo/asterisk- > users>,<mailto:asterisk-users- > [EMAIL PROTECTED]> > >List-Archive: <http://lists.digium.com/pipermail/asterisk-users> > >List-Post: <mailto:[email protected]> > >List-Help: <mailto:[EMAIL PROTECTED]> > >List-Subscribe: > ><http://lists.digium.com/mailman/listinfo/asterisk- > users>,<mailto:[EMAIL PROTECTED]> > >Errors-To: [EMAIL PROTECTED] > >Return-Path: [EMAIL PROTECTED] > >X-OriginalArrivalTime: 07 Nov 2006 19:20:03.0766 (UTC) > >FILETIME=[BA0B9560:01C702A1] > > > >Say I have agents using a softphone like eyebeam that has 6 lines. They > log > >in to the queue. Say there are 3 agents in my queue. 3 calls come in and > >all three agents are on a call. Now a fourth call comes in. Is it > possible > >to have it setup so that the 4 call rings on line 2 of one of my agents, > if > >they don't get it within the time limit it rings on line 2 of another > agent > >and so on. An agent can then put their current call on hold and go to the > >new call, say something like "thanks for calling please hold", then go > back > >to their first call, finish it up and then go back to the second call. I > >hope that made sense. I'm sure there is a way to get it done, but how > >flexible is the current queue system in Asterisk with stuff like this? > > > >-- > >Michael Sampson > >Information Systems Manager > >Customer Contact Services > >[EMAIL PROTECTED] > >952-936-4000 > > > >_______________________________________________ > >--Bandwidth and Colocation provided by Easynews.com -- > > > >asterisk-users mailing list > >To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > _________________________________________________________________ > Get FREE company branded e-mail accounts and business Web site from > Microsoft Office Live > http://clk.atdmt.com/MRT/go/mcrssaub0050001411mrt/direct/01/ > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
