That's pretty easy and included in the basic * implementation - you tell
the queue not to accept users and play a message after the queue command
terminates.
l.
On Thu, 16 Nov 2006 09:10:46 +0100, nik600 <[EMAIL PROTECTED]> wrote:
Hi
i have to manage a particular implementation for a queue.
If the queue hasn't any members logged in (Agent or members i play a
message and hangup
If the queue has some members logged in i route the call to the user
with fewest calls.
The second can be implemented using the queue strategy, but the first?
Thanks
--
Loway Research - Home of QueueMetrics
http://queuemetrics.loway.it
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