----- Original Message ----- From: "Paul" <[EMAIL PROTECTED]> To: "Asterisk Users Mailing List - Non-Commercial Discussion" <[email protected]>
Sent: Wednesday, December 06, 2006 2:43 PM
Subject: Re: [asterisk-users] any possibility of Vonage Integration


Dovid B wrote:

<snip>

Vonage has 24/7 support. When my DID is out I don't want to wait until
Monday morning.

</snip>

Yup. They sure do. Support thay you can barely understand. Plus I
would go with a provider that has no issues (of course every company
has some down time). Been with one DID provider for 2 1/2 years and
had only an issue once where for 30 minutes there was a network issue.

Yes, but what about the many DID providers that have no after hours
support at all? The lack of it should be clearly stated before they take
your money. I have used various termination and origination providers
for development purposes. No way would I put a business user with them
if they lack 24/7. They just aren't valid for such a market.

I couldnt agree with more. This is why I test providers over and over before I go live with them.

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