At 05:43 AM 12/6/2006, you wrote:
So going with anyone over someone else because of 24/7 support, you need to find out what kind of support you really get after hours. If you are just going to get someone that can take your call, tell you "why yes, that is a problem, here is your ticket number, they will work on it in the morning", then are you really gaining anything over going with someone that only offers 9-5 support?
One does need to be careful with the small guys, I have both Voxee and SellVoip for outgoing calls and it seems like I'm lucky if they respond in a week, one of them hasn't responded since 11/21 and the phone number on their we site was disconnected last I tried calling. Teliax seems to be good and I like that there's a POP 15 miles away but I don't like that they have 1 minute minimum billing. Now I know what 60/6 means.
Ira
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