Use an empty line key to monitor the other phone

On Dec 7, 2006, at 1:44 PM, Bill Gibbs wrote:

Figures I email this and realized I can hit



Menu

1 (Features)

4 (Presence)

2 (Buddy Status)



Wow that’s a lot of key strokes. Anyway to reduce that to a one button touch? I don’t mind doing that but I guess I should think of the users J



Bill



From: Bill Gibbs
Sent: Thursday, December 07, 2006 2:21 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Polycom buddies question



I know this is not asterisk specific but we all know this group is used for Polycom issues as well…



I have hints working ok on Asterisk. However the Polycom phone will only show the buddies key if there is not a call. This defeats the purpose of using the buddies to see if you can transfer a call to another extension (using the Buddy key to see if they are on the phone).



Polycom sip version:

1.6.6.0036 for all platforms except 11402_001

1.6.6.0042 for 11402_001



Any way around this?



The big issue is moving from a key system to this is the ability to use the phone to see who is on the phone so you know if you can transfer a call. Obviously web based interfaces work but that draws your attention from the phone to the computer reducing effectiveness.



Buddies half solve this…



Bill

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