One thing you could do is use a third-party product like our QueueMetrics
(available free for smaller systems/SOHOs) and use its own internal logic
to link a callerid to all other information (call status, agent, time,
etc), search by different criteria and remote call listening.
Hope this helps,
l.
On Thu, 07 Dec 2006 23:34:53 +0100, Ed Nuñez <[EMAIL PROTECTED]> wrote:
I just tried that and it doesn't work. This may be perhaps because the
file name needs to be defined before the call is sent to the queue.
When I saw you answer I thought it would work because it sounded very
logical. :-)
This is the macro I use to send the call to the extension
Just in case I put the line before and after the extension.
[macro-extensions]
exten => s,1,set(MONITOR_FILENAME=${EXTEN}-${CALLERID}-${TIMESTAMP})
exten => s,2,Dial(${ARG1}|30|t,,wW)
exten => s,3,set(MONITOR_FILENAME=${EXTEN}-${CALLERID}-${TIMESTAMP})
exten => s,4,Voicemail(u${ARG2})
exten => s,104,Voicemail(b${ARG2})
Ed Nuñez
--
Loway Research - Home of QueueMetrics
http://queuemetrics.loway.it
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