Hi Paul & Eric,
Thank you for you information and quick response. I had enabled Monitoring in
every SIP phone already. Made some Playback see below truncated config;
exten => s,21,Dial(${pre_num:4}${the_num}${post_num},120,${TRUNK_OPTIONS})
exten => s,22,Goto(s-${DIALSTATUS},1)
exten => s,108,Noop(max channels used up)
exten => s-BUSY,1,NoOp(Trunk is reporting BUSY)
exten => s-BUSY,2,Busy()
exten => s-BUSY,3,Wait(60)
exten => s-BUSY,4,NoOp()
;Below was an added codes for the purpose of advising caller status of their
call.
exten => s-NOANSWER,1,Playback(user)
exten => s-NOANSWER,n,Playback(is-curntly-unavail)
exten => s-NOANSWER,n,Hangup()
exten => s-ANSWER,1,Background(for-quality-purposes)
exten => s-ANSWER,n,Background(this-call-may-be)
exten => s-ANSWER,n,Background(recorded)
exten => s-CHANUNAVAIL,1,Playback(is-curntly-unavail)
exten => s-CHANUNAVAIL,n,Hangup()
exten => s-CONGESTION,1,PlayTones(congestion)
exten => s-CONGESTION,n,Wait(5)
exten => s-CONGESTION,n,StopPlayTones()
exten => s-CONGESTION,n,Hangup()
All the value of DIALSTATUS are working except if its ANSWER, it not working
neither the caller or callee doen't hear anything. I might inserted the message
at the wrong .conf file. I just thought that somebody out there had tried doing
these before.
Scenerio:
SIP phone (101) wanted to call out-side Asterisk via ISDN/PSTN (6320011). Upon
answering by user 6320011, it hears sound like "For Quality Assurance Purposes,
this call might be monitored or recorded". It is more important for us that the
called 6320011 should be informed about the recorded conversation and its up to
him/her (called/6320011) to hangup or accept.
The same thing when some body called the SIP phone (101), from out-side
Asterisk via ISDN/PSTN Trunk. The caller (from PSTN) should be informed about
the recorded calls; Asterisk will send ringing tone then playback(For
Quality...) continue with music(MOH) until SIP phone(101 will answer.
Hope you could provide me a little bit specific configuration on where to
insert such scripts.
Thanks
Angel
----- Original Message ----
From: Eric Jacksch <[EMAIL PROTECTED]>
To: Asterisk Users Mailing List - Non-Commercial Discussion
<[email protected]>
Sent: Tuesday, December 19, 2006 1:02:34 PM
Subject: Re: [asterisk-users] Inform callers on recorded/monitored number.
exten => s,1,Answer
exten =>
s,n,Set(REC=${URIENCODE(${STRFTIME(,America/Toronto,%Y%m%d-%H%M%S)}-${CALLERID(number)}-TESTBOARD-${UNIQUEID})})
exten => s,n,MixMonitor(${REC}.wav)
exten => s,n,Playback(this-call-may-be-monitored-or-recorded)
Note that I intentionally start the recording BEFORE advising the user that the
call may be monitored — that way the first thing on the recording is the user
being advised of the recording.
-------------------------------------------------------------------------------------------------------------------------
With the playback command?
I think we are missing something here.
PaulH
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