Hi -
(INTERNAL)
1 Call comes in to receptionist and gets transferred to someone
2 No one picks up that transfer
3 Call goes back to receptionist
Now when the call goes back to the receptionist, how can I change either
the ringer, the callerID or both?
We'll need to see a little more info to help you out:
1) What mechanism are you using to transfer, built-in asterisk or the
Polycom transfer key(s)?
2) What does your dial plan look like - how is it that calls are
ringing back to your receptionist?
If you're looking for the technical aspects of how to do custom
ringtones, see here:
http://www.voip-info.org/wiki/view/Polycom+auto-answer+config
(this page is for setting the phone to auto-answer, but changing
ringtones is the same procedure)
For setting the caller ID, see here:
http://www.voip-info.org/wiki/view/Setting+Callerid
- Noah
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
