You can use Local channels, plus some custom queue_log logging, unless you
want fancy agent/extension association; in that case you'll have to have
your fun with the dialplan :)
l.
On Wed, 20 Dec 2006 23:51:31 +0100, Carla Schroder <[EMAIL PROTECTED]>
wrote:
Sooo what replaces it? Convoluted dialplans? AEL stuff?
Agentcallbacklogin was
simple and easy. Hardly anything in Asterisk is simple or easy. Maybe
that's
why it was removed. :)
On Wednesday 20 December 2006 2:21 pm, Lenz wrote:
I would not say that * has been "taken out of the realm of reasonable CC
solutions", luckily there are still a lot of ways to configure * to meet
the most diverse needs, but it's surely a fact that a very convenient
and
used approach being deprecated will be an annoyance for CC designers and
will confuse the novice users. I am sure the developers who took this
decision had the best intentions and the soundest reasons, but the
result
is IMHO a bit of unnecessary complexity.
I happen to look everyday at a lot of queue_log files from a lot of
different CCs, and I'd say that 90% of non-TrixBox users use
Agentcallbacklogin as of today.
l.
On Wed, 20 Dec 2006 22:54:16 +0100, Jordan Novak
<[EMAIL PROTECTED]> wrote:
> I agree with these fella's, this is a piss poor way of fixing it. I
> only know of one call center that used static agents, mostly because
> they were sold a peice of crap and they had no idea how to use it the
> other way. I think you will find the majority of call centers are
> callback centers. This decision has taken Asterisk out of the realm of
> providing reasonable call center solutions. VIVA ZAPATA!!! Let's
start
> a revolution!
--
Loway Research - Home of QueueMetrics
http://queuemetrics.loway.it
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