Well I'll be. That fixed it nicely. I was adding the .gsm extension
myself not realizing that Asterisk did it as well. Removing my addition
fixed the problem.
Thanks a ton!
Jay
Ex Vitorino wrote:
Jay,
I had a similar issue recently... My filename had more than one "."
(dot / period)
and the sox version I was using failed to mix files in such conditions...
If that is your case, try:
- Using a filename with no "."
- Upgrade sox to the latest version which fixes the funny behaviour
Cheers,
--
Ex Vito
On 12/28/06, Jay Moore <[EMAIL PROTECTED]> wrote:
Recompiled Asterisk after installing sox and it's still not merging the
two streams into a single recorded file. What am I doing wrong?
Jay
Jay Moore wrote:
> Ed,
>
> Thanks for the help. One more question, however. Everything is
working
> fine with the exception of sox joining the calls. I have sox installed
> and monitor-join set to yes in both queues.conf and agents.conf
>
> I installed sox after I installed Asterisk. Do I need to recompile
> Asterisk for it to work with sox?
>
> This is the last hurdle I need to overcome (I hope) before I can use my
> Asterisk box in a live situation. Any help would be much appreciated.
>
> Regards,
> Jay
>
> Ed Nuñez wrote:
>> In queues.conf you must have the following under the queues you want
>> to record.
>>
>> monitor-format=wav49 ; you may also use wav or gsm formats
>> monitor-join=yes ; if you have the latest sox installed,
>> this will join the in and out files into one.
>>
>> In agents.conf
>>
>> recordagencalls=yes
>> monitor-join = yes
>> recordformat=wav49
>> savecallsin=/var/www/html/calls ;this is the path where call
>> will be recorded.
>>
>> That's all
>>
>> If you want to change the file name place this in your extensions.conf
>> on a line prior to sending the call to the queue.
>>
>> exten=> 1097,4,Set(MONITOR_FILENAME=QUEUE-${CALLERID}-${TIMESTAMP})
>>
>>
>> Ed Nuñez
>> IT/Telecom Engineer
>>
>> 4037 Metric Drive
>> Winter Park, FL
>>
>> (o) 407-384-4200 x 1656
>> (f) 407-384-4222
>> (c) 732-925-0730
>> -----Original Message-----
>> From: [EMAIL PROTECTED]
>> [mailto:[EMAIL PROTECTED] On Behalf Of Jay
Moore
>> Sent: Wednesday, December 13, 2006 10:15 AM
>> To: Asterisk Users Mailing List - Non-Commercial Discussion
>> Subject: [asterisk-users] MixMonitor and Queues
>>
>> Greetings, all.
>>
>> I would like to record calls that are entered into queues and I'm not
>> quite sure how to do it. Here's how I'm currently set up:
>>
>> - Call comes in and is placed into Queue #1 (which rings all phones
>> for 15 sec).
>> - If call drops out of this queue, it is placed into Queue #2 (which
>> plays MoH until the call is picked up).
>>
>> I've tinkered with MixMonitor and I have my queues set up, but I'm not
>> sure how to combine the two. Ideally, I'd like to only record once
>> the call comes out of queue (no point in recording hold music, unless
>> I want to hear people mumble about how lousy a company we are for
>> placing them on hold ;) )
>>
>> On a semi-related note, is it possible to determine the extension that
>> pull the call out of queue before the call is bridged? The reason I
>> ask is that I'd like to put the receiving extension in the name of the
>> file that MixMonitor creates. If not, no biggie.
>>
>> Recap:
>>
>> Two queues. First rings for 15 seconds then drops into the second.
>> Second plays music on hold till the call is answered. I want to
>> record the call when it's pulled out of either queue using
>> MixMonitor. Bonus points if I can determine the answering extension
>> before MixMonitor starts (if possible).
>>
>> Any help would be greatly appreciated.
>>
>> Thanks,
>> Jay
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