Hi folks,
I'm using a fewestcall queue here, and I'm having the follow problem:
I have 3 static agents in my default queue:
2001
2002
2003
User 2001 and 2002 are logged in, but 2003 are logged out. When someone call
to my default queue, the queue try to ring 2003 (that isn't logged). There
is some way to the queue only ring logged users?
Here is my show queue:
zeus*CLI> show queue 100
100 has 0 calls (max unlimited) in 'fewestcalls' strategy (4s
holdtime), W:0, C:3, A:3, SL:0.0% within 0s
Members:
Local/[EMAIL PROTECTED]/n (Unknown) has taken no calls yet
Local/[EMAIL PROTECTED]/n (Unknown) has taken 1 calls (last was 346
secs ago)
Local/[EMAIL PROTECTED]/n (Unknown) has taken 2 calls (last was 195
secs ago)
No Callers
Thank you,
Felipe.
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