Andre, Inside [your-queue] on queues.conf:
servicelevel = 30 ; seconds With this, SL will show how many calls were answered whitin 30 seconds Take a good look at the sample queues.log :) []'s MM -----Original Message----- From: Andre Courchesne - Consultant <[EMAIL PROTECTED]> To: [email protected] Cc: Sent: Thu, 11 Jan 2007 13:07:40 -0500 Delivered: Thu, 11 Jan 2007 15:58:06 Subject:[asterisk-users] Queues Service Level There seems to be something about SL for queues since when the show queues CLI command is used, it give something like "SL:0.0% within 0s": pbx*CLI> show queues 1 has 3 calls (max unlimited) in 'rrmemory' strategy (243s holdtime), C:174, A:9, SL:0.0% within 0s Members: SIP/1242 (dynamic) has taken no calls yet SIP/1251 (dynamic) has taken 4 calls (last was 15 secs ago) SIP/1250 (dynamic) has taken 2 calls (last was 176 secs ago) SIP/1253 (dynamic) has taken 10 calls (last was 733 secs ago) Callers: 1. Zap/44-1 (wait: 5:38, prio: 0) 2. Zap/39-1 (wait: 2:35, prio: 0) 3. Zap/38-1 (wait: 2:13, prio: 0) Now, where one would set the SL ratio so that some data could be calculated? Andre _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users E-mail classificado pelo Identificador de Spam Inteligente Terra. Para alterar a categoria classificada, visite http://mail.terra.com.br/protected_email/imail/imail.cgi?+_u=levelz&_l=1,1168539109.863016.12871.caneria.hst.terra.com.br,4263,Des15,Des15 --Original Message Ends-- -- Melcon Moraes <[EMAIL PROTECTED]> _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
