Hi to nobody :)
Finally I solve my stupid problem, I must changed my original sip.conf
for cisco phones to
dtmfmode=auto
Now the pound key # works well, and I can use queues with dynamic agents.
That's all
Marc Patino Gómez wrote:
Hi again,
the problem is not about agents or queues, is locate in the fucked
Cisco7912. The issue is the # character, seems like it don't send to
asterisk correctly, because I tried with the same config with a ekiga
softphone and there is no problem.
Any ideas to solve it?
thanks
Marc Patino Gómez wrote:
Hi folks,
I'm running asterisk 1.2.10 and I need to use agent dynamic login. I
read some doc and follow some tutorials but the agents can't login
into the queue. Asterisk ask to me to dial the password agent and
after this, it doesn't do nothing ( it doesn't tell login ok or
login incorrect..). In the * console if I do show agents, any agent
are logged.
Any help will be very useful,
Many thanks
Here are me conf files:
agents.conf
-------------------------------------------------------------------------------------------------------------------------------
[agents]
agent => 1401,1401,1401
agent => 1402,1402,1402
agent => 1702,1702,1702
queue.conf
---------------------------------------------------------------------------------------------------------------------------------
[SupportQueue]
music=default
strategy=ringall
timeout=15
retry=5
wrapuptime=0
maxlen = 0
leavewhenempty=no
context = internal
announce-frequency = 30
announce-holdtime = yes
member => Agent/1401
member => Agent/1402
member => Agent/1702
extensions.conf
--------------------------------------------------------------------------------------------------------------------------------------------
exten => 2001,1,Answer()
exten=> 2001,2,Wait(1)
exten => 2001,3,AgentCallbackLogin(||[EMAIL PROTECTED])
the console message:
-- Executing Answer("SIP/1601-aeb3d650", "") in new stack
-- Executing Wait("SIP/1601-aeb3d650", "1") in new stack
-- Executing AgentCallbackLogin("SIP/1601-aeb3d650",
"||[EMAIL PROTECTED]") in new stack
-- Playing 'agent-user' (language 'en')
here * stops :(
I try with AgentLogin function and the problem is the same.
KR
--
----------------------------------------------------------------------------------------
Marc Patino Gómez
Dpto. Sistemas
Claranet España. Servicios Internet
C/General Almirante 2-28, Torres Cerdá
08014 Barcelona
Tel. Información General: 902 884 633
Tel. Soporte Técnico: 902 884 622
Fax: +34 93 445 19 20
www.claranet.es
Claranet Group: United Kingdom - Spain - France - Germany - Portugal -
Netherlands - USA
----------------------------------------------------------------------------------------
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