Are you using tftp or ftp provisioning? If so, check your server declaration in sip.cfg in your polycom configs directory.

Bryan M. Johns
Partner
Shelton | Johns Technology Group
office: 678:248:2637 x:1500
direct: 678:229:1809
mobile: 404.259.9216
iaxtel: 700:248:2637 x:1500
http://www.sheltonjohns.com


On Jan 14, 2007, at 2:54 AM, Al wrote:

Hello list,
I was wondering if any of you guys have had any luck with polycom in remote offices, I'm facing a weird issue, polycom phones work fine in the main office, in remote office it says, Registration from '<sip:[EMAIL PROTECTED]>' failed for '70.59.21.112' - Wrong password
the odd thing is Linksys phone works without any issue!!
polycom wont register but its able to place calls!!!
in wiki it says:
"If the phones fail to register with Asterisk but can still make outbound calls, you likely need to adjust the digest realm parameter from the default of PolycomSPIP."(http://www.voip- info.org/wiki-Polycom%20Phones)
anyone knows what does it exactly mean?

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