On 1/15/07, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
I just put in a Audiocodes Mediant 1000, which seems to be working well except for one annoyance.
I don't have any experience with an Audiocodes Meidant 1000, but I'll try to help you
I am using Polycom 501's and 601',s
We have a lot of these and if I do a supervised transfer of a PSTN call where I complete the
transfer before the 3rd party has answered,
I don't think you can do that. Here's why: on the Polycom's, the Transfer button doesn't reappear until the transferree picks up the phone. Unless something changed in the firmware recently. But, if you're completing it before the 3rd party answers, it's not an attended transfer. the PSTN party hears dead air until the call is answered or goes to
voicemail.
I would start by making sure the Music on Hold actually works, and that the SIP phones are properly configured to use a MOH context that actually exists. If those things check out, I would try using a blind transfer and see what happens, try transferring when the 3rd party answers (VM or whatever), and watch the console carefully with as much verbosity as possible. I'm not really sure where to start my troubleshooting. Any one have any
experience with this type of setup?
Hope this helps, David Thanks,
James _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
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