Get me a F*ckin human being seems to work well for me with Verizon.
----- Original Message -----
From: "Andrew M Stemen" <[EMAIL PROTECTED]>
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
<asterisk-users@lists.digium.com>
Sent: Friday, January 12, 2007 4:54 AM
Subject: Re: [asterisk-users] Directory too difficult?
I wouldn't swear to it (<chuckle>) but each time I've "spoken with" the
Verizon Telecommunications IVR, it sends me to an agent shortly after I
start swearing at it. I've had better luck with that than saying things
like "agent", "operator", and "attendant". Other than that, it appears
to be a rather nice IVR, and it usually understands me.
On Thu, 11 Jan 2007 17:10:05 -0500, "Paul" <[EMAIL PROTECTED]> said:
Or maybe there is a distinct click as the caller prepares to shoot
himself in the head.
Colin Anderson wrote:
>If you say: "Agent" you are transferred to a person. The IVR clearly
>states
>that when you call in. I got a demo of Mitel's speech platform last year
>and
>it has algorithms that measure apparent stress in a voice. If the voice
>sounds to stressed, it transfers to an operator.
>
>-----Original Message-----
>From: Chris Bagnall [mailto:[EMAIL PROTECTED]
>Sent: Thursday, January 11, 2007 12:38 PM
>To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
>Subject: RE: [asterisk-users] Directory too difficult?
>
>
>
>
>>the change of Telus' (the
>>ILEC) customer service system entirely to speech recognition. It
>>actually works really, really well I've never been able to screw it
>>up
>>
>>
>
>What happens if you yell "I just want to talk to a human being!" really
>loudly at it? ;-)
>
>Regards,
>
>Chris
>
>
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Andrew Michael Stemen
[EMAIL PROTECTED]
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