Hi all,
I have configured the queue below, but when I go into the queue,
asterisk does not announce hold time:
[support]
musiconhold=>default
strategy=ringall
context=check_time
timeout=20
wrapuptime=1
maxlen=3
announce-frequency=5
announce-holdtime=yes
joinempty=no
leavewhenempty=yes
reportholdtime=yes
I've tried changing timeout, announce-frequency, but still the same;
queue works correctly except for absence of announcing hold time, etc.
Also note that reportholdtime does work when I pickup the call from a
logged in agent phone (my desk phone).
Thanks for any help.
--
Warm Regards,
Lee
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