Yes, I confirm the autofill option is present in 1.4, but must be enabled manually not to break compatibility with 1.2.
l.
On Fri, 19 Jan 2007 15:32:32 +0100, Tom Rymes <[EMAIL PROTECTED]> wrote:
You may be running into the limitation in Asterisk 1.2 (It's fixed in 1.4, I think.... double check that) in how the queues distribute calls. Basically, the queue can only distribute one call at a time, so if you have two agents, both available, and two calls in the queue, asterisk will send call #1 to agent #1 first. Once that call is connected, Asterisk will then send call #2 to agent #2. In other words, until asterisk distributes the first call, it can't distribute any other calls waiting in line.
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