On Feb 12, 2007, at 7:13 PM, Stephen Bosch wrote:

Lee Jenkins wrote:
Stefano Corsi wrote:

[snip]

The nice things about GUI's in my opinion is that routine chores such as
setting up extensions, dialing extensions, hunt groups, etc. are less
likely to contain scripting bugs or typos.  The downside from what I
gather with many GUI's is that the friendly abstraction that insulates you from the nuts and bolts of scripting and configuration also makes it
difficult to customize the dialplan in some cases.

It also makes troubleshooting problems a handful-and-a-half. And woe is
you if you need kernel customizations to make your hardware work.

Not to start a flame-war, but I completely disagree. Troubleshooting a GUI is much easier, given that you don't have to scout for typos, transposed numbers, etc throughout the dialplan. With the GUI, you have to double check the information that you input into the GUI, but that's it. As for hardware, it should be no more difficult to get Trixbox to play nicely with hardware than any other Asterisk install. You may have to patch and/or recompile zaptel, asterisk, etc, but that's no different than what you would have to do with a non-Trixbox install. (and you really shouldn't have to in almost all cases)

I would say this -- if all you're ever going to use is VOIP trunks, by
all means use Trixbox. It's great for that. But if you're using any kind of PSTN hardware (TDM cards, Sangoma) just stick with straight Asterisk.

Are you kidding? Sangoma actually has a version of Trixbox on their site that comes bundled with their drivers already installed (see http://wiki.sangoma.com/Trixbox-1xx ). All you have to do is configure the card(s) in the same way as you would with any Asterisk install.

I've just had my second go at Trixbox (version 2.0 now) and after
wasting a bunch of time with hardware problems, I'm going to replace it
with a generic install.

I would suggest (hopefully politely) that you not blame your lack of experience and ability on Trixbox. If you can get the Sangoma wanrouter software downloaded and compiled, along with Zaptel, Asterisk, libpri, etc, then you can certainly do the same on Trixbox, because all you have to do is "yum search wanpipe" and then "yum install" the modules and utils packages. Once installed, follow the instructions on Sangoma's website to configure the card. If all else fails, you can easily call for support from Sangoma. Even if you choose not to use yum, it's just as easy to get a Sangoma board working under Trixbox as it is for any other Asterisk install.

Here's another reason to seriously consider generic: the userbase is
larger, AND they're more likely to know what they're talking about when
a problem does arise. Trixbox attracts a lot of amateurs who are
themselves new to IP telephony; that's why they choose it.

Valid point, but FreePBX (the program Trixbox uses for GUI Asteirsk config) also has a large userbase, and a number of Trixbox problems are not Trixbox specific, and can be addressed by the Asterisk community as a whole.

Of course, you should take this with a grain of salt since I tried [EMAIL PROTECTED]
(now TrixBox) for a total of 2 weeks before gutting it.

There is a good reason people don't stick with it for long.

Many people do not stick with Trixbox for long, and many others do. The crux of the issue is this: FreePBX/Trixbox, and most other GUIs will make it easier to get your system up and running, and they make it easier to maintain it, make changes, etc. (I am defining "easier" as "requiring less technical familiarity with the underpinnings of exactly what is going on" as well as "less intimidating and error prone since no manual editing of configuration files is required.") On the other hand, emacs/vi/pico/whatevereditoryouprefer and the text config files without a GUI are more difficult, but offer greater flexibility.

Soooo.... it comes down to "Which is more important to you? Ease of use for you and/or your clients (who may want to control adds/moves, etc.) or greater flexibility and control?" Once you answer that question, you can answer the question "Which is better for me?" The correct answer to that question may very well be different for you than it is for me. (and it may be different for you six months from now than it is today.)

Tom

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