On 2/15/07, Angel Heart <[EMAIL PROTECTED]> wrote:
cud any one help me figuring out the problem... When the agent in a queue is engaged, it cannot accept anymore calls, below is the script;
Angel, Check your queues.conf, specifically the "joinempty" parameter. See below the relevant part in the queues.conf sample file: ... ; This setting controls whether callers can join a queue with no members. There ; are three choices: ; ; yes - callers can join a queue with no members or only unavailable members ; no - callers cannot join a queue with no members ; strict - callers cannot join a queue with no members or only unavailable ; members ; ; joinempty = yes ... Cheers, -- Ex Vito _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
