I am having an issue with 1.4 where we can't successfully transfer a call
directly to a voicemail box. We hit "Transfer" on the phone and dial the
mailbox number we want to send it to,
My dial plan for this is:
exten=>_*40XX,n,Voicemail(${EXTEN:1},u)
The voicemail system picks up and starts to play its message and at this
point. We should then hit "Transfer" again at this point the person doing
the transfer should drop off the call. However we just continue to hear the
voicemail message and the caller continues to sit on hold.
I've not worked with 1.4 much yet, but I'd try changing my dialplan to:
exten=>_*40XX,1,Answer
exten=>_*40XX,n,Voicemail(${EXTEN:1},u)
That way, I would know that the channel is answered, which is what often
will stop IP phones from allowing the attended transfer to complete.
Hope that helps,
David
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